CUSTOMER SATISFACTION

Village Green’s professional associates take pride in serving a diverse contingent of residents in our urban and suburban markets. Each year, our communities survey renters to see where they are excelling, and in what areas they can improve. Using reputable multifamily surveying companies like CEL & Associates and Kingsley Associates, Village Green collects a variety of useful information from our valuable customers…or renters.

The surveys used by Village Green help provide us with valuable feedback on our properties, services and amenities. Village Green has received CEL & Associates’ National Customer Service Award for Excellence four years in a row (2009, 2010, 2011 and 2012), and we are consistently ranked at the top in customer service by Kingsley Associates.

The National Multifamily Customer Service Award was created by CEL & Associates, Inc. in 1997. The Award recognizes companies whose management performance and commitment to the highest level and quality of service are considered to be the best in the industry.